How to Download Invoices from TeamViewer

Learn how to access and download invoices from your TeamViewer account through Management Console.

5 min read Last updated: January 2025

Table of Contents

TeamViewer is a remote access and support software platform. Managing your TeamViewer subscription invoices is essential for tracking IT support tool expenses. This guide will show you how to access and download invoices from your TeamViewer account.

Prerequisites

You need to be a Company Admin to access billing information and download TeamViewer invoices.

1

Sign in to TeamViewer

Access your TeamViewer account:

  1. Go to login.teamviewer.com
  2. Click "Sign In" and enter your credentials
  3. Navigate to TeamViewer Management Console
  4. Ensure you have Company Admin access
2

Access Management Console

Navigate to admin area:

  1. From TeamViewer, access the Management Console
  2. Or visit login.teamviewer.com directly
  3. You'll see the admin dashboard
  4. Look for billing or subscription options
3

Navigate to Billing

Find billing section:

  1. In Management Console, click "Subscription" tab
  2. Or select "Billing" from the menu
  3. View your current TeamViewer license
  4. Look for "Billing history" or "Invoices"
4

View Invoice History

Access billing records:

  1. Click on "Invoice history" or "Payment history"
  2. See list of all past invoices
  3. Each shows date, invoice number, and amount
  4. Filter by date range if needed
5

Download Invoices

Get your invoice PDFs:

  1. Find the invoice you need
  2. Click "Download" or "View PDF"
  3. Invoice downloads as PDF file
  4. Save for accounting records

Note: Invoices include license type and channel count.

6

Manage Billing Information

Update billing details:

  1. In Billing section, update payment method
  2. Edit billing address and company information
  3. Add VAT number or tax ID
  4. Changes apply to future billing cycles

Tip: TeamViewer sends invoice emails to Company Admins.

Common Issues & Solutions

Can't access Subscription/Billing

Only Company Admins can access billing. Contact your TeamViewer Company Admin to request admin privileges or have them download invoices for you.

No billing history visible

Free TeamViewer accounts don't have billing access. Only paid licenses (Business, Premium, Corporate, Tensor) have invoice history.

Invoice download not working

Ensure pop-ups are enabled for teamviewer.com. Try clearing browser cache or using a different browser. Contact TeamViewer support if issues persist.

Enterprise billing through reseller

If purchased through a reseller or partner, invoices may come from them. Contact your account manager or IT department for billing records.

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