How to Download Invoices from Slack

Complete guide to accessing and downloading invoices from your Slack workspace billing dashboard, including payment history and subscription management.

6 min read Last updated: June 2025

Slack is essential for team communication, and managing your Slack subscription invoices is crucial for business accounting and expense tracking. This guide will show you how to access and download invoices from your Slack workspace, whether you're on a paid plan or managing multiple workspaces.

Prerequisites

You need to be a Workspace Owner or Primary Owner to access billing information and download Slack invoices.

1

Access Slack Workspace Settings

Start by accessing your Slack workspace administration:

  1. Open Slack in your web browser or desktop app
  2. Click on your workspace name in the top-left corner
  3. Select "Settings & administration" from the dropdown menu
  4. Choose "Workspace settings" to open the admin panel

Alternatively, you can directly visit: yourworkspace.slack.com/admin

Screenshot: Slack workspace settings menu and admin panel access

2

Navigate to Billing Section

In the Slack admin panel:

  1. Look for "Billing" in the left sidebar menu
  2. Click on "Billing" to expand billing options
  3. You may see sub-options like "Payment history" or "Invoices"
  4. Select "Payment history" or "Billing history"

Screenshot: Slack admin panel billing menu navigation

3

Access Payment History

In the Billing section:

  1. You'll see a list of all payment transactions
  2. Use date filters to find specific billing periods
  3. Look for "Invoice" or "Subscription" payment types
  4. Each entry shows date, amount, and payment method

Screenshot: Slack payment history and billing transactions

4

Download Individual Invoices

To download specific invoices:

  1. Find the invoice you want to download
  2. Click on the invoice date or "View invoice" link
  3. Look for a "Download" or "Print" button
  4. Select PDF format for the download

Note: Some invoices may open in a new tab - use your browser's print function to save as PDF.

Screenshot: Download individual Slack invoice PDF

5

Configure Invoice Email Delivery

To receive invoices automatically via email:

  1. In the Billing section, look for "Invoice settings"
  2. Click on "Email preferences" or "Delivery settings"
  3. Add email addresses for invoice delivery
  4. Select frequency and format preferences
  5. Save the settings

Screenshot: Slack invoice email delivery configuration

6

Access Receipts for Individual Payments

For detailed payment receipts:

  1. Go back to the Payment history page
  2. Click on individual payment entries
  3. Look for "Receipt" or "Transaction details"
  4. Download or print the receipt as needed

Tip: Receipts contain different information than invoices - invoices are for upcoming charges, receipts are for completed payments.

Screenshot: Slack payment receipts and transaction details

Common Issues & Solutions

I don't see the Billing option in my Slack admin panel

Only Workspace Owners and Primary Owners can access billing information. Ask your workspace owner to grant you the necessary permissions or to download the invoices for you.

Invoices are missing for recent months

Slack generates invoices at the beginning of each billing cycle. If you're on annual billing, invoices may only appear yearly. Check your subscription details for billing frequency.

Download link is not working or invoice won't open

Try using a different browser or disable ad blockers. Ensure pop-ups are enabled for slack.com. Clear your browser cache and try again.

Can't find invoices older than 12 months

Slack typically provides 12-24 months of billing history. For older invoices, contact Slack support or check if you have email copies of older invoices.

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