How to Download Invoices from SendGrid

Learn how to access and download invoices from your SendGrid account billing section for email delivery services.

5 min read Last updated: January 2025

SendGrid is a leading cloud-based email delivery platform used by businesses for transactional and marketing emails. Managing your SendGrid subscription invoices is essential for tracking email service costs and budgeting. This guide will show you how to access and download invoices from your SendGrid account.

Prerequisites

You need to be an Account Owner or Admin to access billing information and download SendGrid invoices.

1

Sign in to SendGrid

Access your SendGrid account:

  1. Go to app.sendgrid.com
  2. Sign in with your SendGrid credentials
  3. Navigate to your account dashboard
  4. Ensure you have owner or admin access
2

Access Settings

Navigate to account settings:

  1. Click on "Settings" in the left sidebar
  2. Or click your username in the top right
  3. Select "Account Details" from menu
  4. Look for billing or subscription options
3

Navigate to Billing

Find billing section:

  1. In Settings, click "Billing" or "Plan & Billing"
  2. View your current SendGrid plan
  3. See email volume and features
  4. Look for "Billing history" or "Invoices"
4

View Billing History

Access payment records:

  1. Click on "Billing history" or "View invoices"
  2. See list of all past charges
  3. Each entry shows date, amount, and usage
  4. Filter by date range if available
5

Download Invoices

Get your invoice PDFs:

  1. Find the invoice you need
  2. Click "Download" or "Download invoice"
  3. Invoice downloads as PDF file
  4. Save for your accounting records

Note: Invoices include plan charges, email volume, and any overage fees.

6

Manage Billing Details

Update billing information:

  1. In Billing section, update payment method
  2. Edit billing address and company details
  3. Add tax ID or VAT number if applicable
  4. Changes apply to future invoices

Tip: SendGrid sends invoice notifications to the account owner's email.

Common Issues & Solutions

Can't access Billing section

Only Account Owners and Admins can access billing. If you're a teammate, ask your account owner to grant admin permissions or provide the invoices.

No billing history available

If you're on the Free plan, you won't have billing history. Invoices appear only for paid plans (Essentials, Pro, Premier).

Invoice shows unexpected charges

Check for email volume overages beyond your plan limit. SendGrid charges for additional emails. Review your usage statistics in the dashboard.

Invoice download not working

Ensure pop-ups are enabled for sendgrid.com. Try clearing browser cache or using a different browser. Contact SendGrid support if the issue persists.

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