How to Download Invoices from New Relic

Learn how to access and download invoices from your New Relic monitoring platform account.

4 min read Last updated: January 2025

New Relic is an observability platform for monitoring application performance and infrastructure. Managing your New Relic invoices is essential for tracking monitoring software expenses. This guide will show you how to access and download invoices from your New Relic account.

Prerequisites

You need Owner or billing permissions to view billing information and download New Relic invoices.

1

Sign in to New Relic

Access your New Relic account:

  1. Go to login.newrelic.com
  2. Enter your email address
  3. Enter your password
  4. Complete two-factor authentication if enabled
2

Access Account Settings

Navigate to account management:

  1. Click on your user menu in the top right
  2. Select "Administration" or "Manage your plan"
  3. Or click on account dropdown
  4. You'll see account options
3

Navigate to Billing

Find billing section:

  1. In Administration, click "Plan & Billing"
  2. Or select "Billing" from menu
  3. View your current plan and usage
  4. See data ingestion and user counts
4

View Billing History

Access invoice records:

  1. Click on "Billing history" or "Invoices"
  2. See list of all past charges
  3. Each shows date, amount, and status
  4. View usage details

Note: New Relic bills based on data ingestion and user counts.

5

Download Invoice PDF

Get your billing documents:

  1. Find the invoice you want to download
  2. Click "Download" or "View invoice"
  3. Invoice downloads as PDF file
  4. Save for your accounting records
6

Manage Subscription

Update billing information:

  1. In Billing section, update payment method
  2. Edit billing contact details
  3. Manage plan and data retention
  4. View current month usage estimates

Tip: New Relic sends monthly invoice emails with usage breakdown.

Common Issues & Solutions

Can't access billing settings

Only account Owners or users with billing permissions can access billing. Contact your New Relic account owner to grant permissions.

Free tier limitations

Free tier accounts don't generate invoices until you exceed free tier limits. Billing starts when you upgrade or exceed data/user limits.

Usage-based billing

New Relic charges based on data ingested and full platform users. Check your invoice details to see usage breakdown and rates.

Multiple accounts

If you manage multiple New Relic accounts, each has separate billing. Switch to the correct account to access its specific invoices.

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