Table of Contents
Mixpanel is a product analytics platform for tracking user interactions. Managing your Mixpanel subscription invoices is essential for tracking analytics tool expenses. This guide will show you how to access and download invoices from your Mixpanel account.
Prerequisites
You need to be an Owner or Billing Admin to access billing information and download Mixpanel invoices.
Sign in to Mixpanel
Access your Mixpanel account:
- Go to mixpanel.com
- Click "Login" and enter your credentials
- Navigate to your Mixpanel project
- Ensure you have Owner or Billing Admin access
Access Organization Settings
Navigate to organization settings:
- Click on your organization name in the top left
- Select "Organization Settings" from the dropdown
- You'll be taken to organization management
- Look for billing or subscription section
Navigate to Billing
Find billing section:
- In Settings, click "Billing" tab
- View your current Mixpanel plan
- See event volume and renewal date
- Look for "Billing history" or "Invoices"
View Invoice History
Access billing records:
- Click on "Invoices" or "Billing history" tab
- See list of all past invoices
- Each shows date, invoice number, and amount
- Filter by date range if needed
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download" or PDF icon
- Invoice downloads as PDF file
- Save for accounting records
Note: Invoices include plan tier and event volume details.
Manage Billing Information
Update billing details:
- In Billing section, update payment method
- Edit billing address and company information
- Add tax ID or VAT number if applicable
- Changes apply to future billing cycles
Tip: Mixpanel sends invoice notifications to billing admins.
Common Issues & Solutions
Can't access Billing settings
Only Owners and Billing Admins can access billing. Contact your Mixpanel organization owner to request billing permissions or have them download invoices.
No billing history visible
Free Mixpanel accounts don't have billing history. Only paid plans (Growth, Enterprise) have invoice access. Ensure you're on a paid subscription.
Invoice download not working
Ensure pop-ups are enabled for mixpanel.com. Try clearing browser cache or using a different browser. Contact Mixpanel support if issues persist.
Usage-based billing questions
Mixpanel pricing is based on event volume. Invoices may vary based on actual usage. Review the billing details section for event volume breakdown.
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