Table of Contents
Mailchimp is a popular email marketing platform used by businesses of all sizes. Managing your Mailchimp subscription invoices is essential for accounting and expense tracking. This guide will show you how to access and download invoices from your Mailchimp account dashboard.
Prerequisites
You need to be the Account Owner or have Admin permissions to access billing information in Mailchimp.
Access Mailchimp Account
To access your Mailchimp billing information:
- Go to mailchimp.com and log in
- Enter your Mailchimp account credentials
- Ensure you have Account Owner or Admin permissions
- You'll be taken to your Mailchimp dashboard
Screenshot: Mailchimp login and dashboard access
Navigate to Account Settings
From your Mailchimp dashboard:
- Click on your profile icon in the top-right corner
- Select "Account" from the dropdown menu
- You'll be taken to the Account settings page
- Look for billing-related options in the sidebar
Screenshot: Mailchimp account settings navigation
Access Billing Information
In the Account settings:
- Click on "Billing" in the left sidebar
- You'll see your current plan and billing overview
- Look for "Billing history" or "Payment history" section
- Click on billing history to view past invoices
Screenshot: Mailchimp billing section and payment history
View and Download Invoices
In the billing history:
- You'll see a list of all past payments and invoices
- Each entry shows date, amount, and plan details
- Look for "Download" or "View invoice" links
- Click to download the PDF invoice
Note: Mailchimp generates invoices monthly based on your plan and usage.
Screenshot: Download Mailchimp invoice PDF from billing history
Access Detailed Usage Reports
For detailed billing breakdowns:
- In the Billing section, look for "Usage details" or "Plan details"
- View monthly email send limits and overages
- Check for additional feature charges
- Download detailed usage reports if available
Screenshot: Mailchimp usage reports and billing details
Update Billing Preferences
To manage invoice delivery:
- In the Billing section, look for "Billing preferences"
- Update your billing email address
- Configure invoice delivery settings
- Verify your company information for proper invoicing
Tip: Mailchimp sends email receipts automatically after each payment.
Screenshot: Mailchimp billing preferences and invoice delivery settings
Common Issues & Solutions
I don't see the Billing option in my Mailchimp account
Only Account Owners and Admins can access billing information. If you're a user with limited permissions, ask the account owner to grant you admin access or download the invoices for you.
Billing history is empty or showing no invoices
If you're on the free plan, there won't be any billing history. For paid plans, invoices should appear after your first payment. Check if you've made any payments yet.
Cannot download invoice PDF
Ensure your browser allows downloads from mailchimp.com and that pop-ups are enabled. Try refreshing the page or using a different browser.
Missing invoices for specific months
Mailchimp bills monthly based on your plan. If you paused your account or had no activity in a month, there may not be an invoice for that period.
Automate Your Invoice Processing
Tired of manually downloading invoices? InvoiceRelay automates the entire process for Mailchimp and 50+ other services.
Try InvoiceRelay Free