Table of Contents
Klaviyo is an email and SMS marketing platform for e-commerce. Managing your Klaviyo subscription invoices is essential for tracking marketing automation expenses. This guide will show you how to access and download invoices from your Klaviyo account.
Prerequisites
You need to be an Account Owner to access billing information and download Klaviyo invoices.
Sign in to Klaviyo
Access your Klaviyo account:
- Go to klaviyo.com
- Click "Log in" and enter your credentials
- Navigate to your Klaviyo dashboard
- Ensure you're the account owner
Access Account Settings
Navigate to settings:
- Click on your account name in the bottom left
- Select "Settings" from the dropdown
- You'll be taken to account management
- Look for billing or plan section
Navigate to Billing
Find billing section:
- In Settings, click "Billing" in the left sidebar
- View your current Klaviyo plan and usage
- See contact/SMS limits and renewal date
- Look for "Billing history" or "Invoices"
View Invoice History
Access billing records:
- Click on "Billing history" tab
- See list of all past charges and invoices
- Each shows date, description, and amount
- Filter by date range if available
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download invoice" or PDF icon
- Invoice downloads as PDF file
- Save for your accounting records
Note: Invoices include email and SMS usage details.
Manage Billing Information
Update billing details:
- In Billing section, update payment method
- Edit billing address and company information
- Add tax ID or VAT number if applicable
- Changes apply to future invoices
Tip: Klaviyo sends invoice emails after each billing cycle.
Common Issues & Solutions
Can't access Billing settings
Only Account Owners can access billing. Contact your Klaviyo account owner to download invoices or request ownership transfer.
No billing history visible
Free Klaviyo accounts don't have billing history. Only paid accounts with active email or SMS plans have invoice access.
Invoice download not working
Ensure pop-ups are enabled for klaviyo.com. Try clearing browser cache or using a different browser. Check email for automatic invoice notifications.
Usage-based billing confusion
Klaviyo uses tiered pricing based on contacts and SMS usage. Invoices may vary monthly based on actual usage. Review billing details for breakdown.
Automate Your Invoice Processing
Tired of manually downloading invoices? InvoiceRelay automates the entire process for Klaviyo and 50+ other services.
Try InvoiceRelay Free