How to Download Invoices from InVision

Learn how to access and download invoices from your InVision account team settings.

4 min read Last updated: January 2025

InVision is a digital product design platform for collaboration. Managing your InVision subscription invoices is essential for tracking design tool expenses. This guide will show you how to access and download invoices from your InVision account.

Prerequisites

You need to be a Team Owner or Admin to access billing information and download InVision invoices.

1

Sign in to InVision

Access your InVision account:

  1. Go to invisionapp.com
  2. Click "Sign in" and enter your credentials
  3. Navigate to your InVision team
  4. Ensure you have Owner or Admin access
2

Access Team Settings

Navigate to settings:

  1. Click on your team name in the top left
  2. Select "Team Settings" from dropdown
  3. You'll be taken to team management
  4. Look for billing or subscription section
3

Navigate to Billing

Find billing section:

  1. In Settings, click "Billing" tab
  2. View your current InVision plan
  3. See user count and renewal date
  4. Look for "Billing history" or "Invoices"
4

View Invoice History

Access billing records:

  1. Click on "Billing history" or "View invoices"
  2. See list of all past payments
  3. Each shows date, invoice number, and amount
  4. Filter by date if available
5

Download Invoices

Get your invoice PDFs:

  1. Find the invoice you need
  2. Click "Download PDF" or invoice link
  3. Invoice downloads as PDF file
  4. Save for accounting records

Note: Invoices include plan tier and seat count.

6

Manage Billing Information

Update billing details:

  1. In Billing section, update payment method
  2. Edit billing address and company information
  3. Add VAT number if applicable
  4. Changes apply to future invoices

Tip: InVision sends invoice emails to team owners and admins.

Common Issues & Solutions

Can't access Billing settings

Only Team Owners and Admins can access billing. Contact your InVision team owner to request access or have them download invoices.

No billing history available

Free InVision accounts don't have billing history. Only paid plans (Pro, Enterprise) have invoice access.

Invoice download not working

Ensure pop-ups are enabled for invisionapp.com. Try clearing browser cache or using a different browser. Check email for receipts.

Enterprise billing

Enterprise customers may have custom billing. Contact your InVision account manager or support if invoices aren't available in the portal.

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