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InVision is a digital product design platform for collaboration. Managing your InVision subscription invoices is essential for tracking design tool expenses. This guide will show you how to access and download invoices from your InVision account.
Prerequisites
You need to be a Team Owner or Admin to access billing information and download InVision invoices.
Sign in to InVision
Access your InVision account:
- Go to invisionapp.com
- Click "Sign in" and enter your credentials
- Navigate to your InVision team
- Ensure you have Owner or Admin access
Access Team Settings
Navigate to settings:
- Click on your team name in the top left
- Select "Team Settings" from dropdown
- You'll be taken to team management
- Look for billing or subscription section
Navigate to Billing
Find billing section:
- In Settings, click "Billing" tab
- View your current InVision plan
- See user count and renewal date
- Look for "Billing history" or "Invoices"
View Invoice History
Access billing records:
- Click on "Billing history" or "View invoices"
- See list of all past payments
- Each shows date, invoice number, and amount
- Filter by date if available
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download PDF" or invoice link
- Invoice downloads as PDF file
- Save for accounting records
Note: Invoices include plan tier and seat count.
Manage Billing Information
Update billing details:
- In Billing section, update payment method
- Edit billing address and company information
- Add VAT number if applicable
- Changes apply to future invoices
Tip: InVision sends invoice emails to team owners and admins.
Common Issues & Solutions
Can't access Billing settings
Only Team Owners and Admins can access billing. Contact your InVision team owner to request access or have them download invoices.
No billing history available
Free InVision accounts don't have billing history. Only paid plans (Pro, Enterprise) have invoice access.
Invoice download not working
Ensure pop-ups are enabled for invisionapp.com. Try clearing browser cache or using a different browser. Check email for receipts.
Enterprise billing
Enterprise customers may have custom billing. Contact your InVision account manager or support if invoices aren't available in the portal.
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