How to Download Invoices from HubSpot CRM

Complete guide to accessing and downloading HubSpot subscription invoices, billing statements, and payment receipts from your HubSpot account portal.

4 min read Last updated: December 2024
1

Log into HubSpot Account

Visit app.hubspot.com and sign in to your HubSpot account using your credentials. Make sure you have admin access to view billing information.
2

Access Account Settings

Click on the settings gear icon in the main navigation bar, usually located in the top-right area of the HubSpot interface.
3

Navigate to Account & Billing

In the left sidebar of settings, look for "Account & Billing" section and click on it. This contains all your subscription and payment information.
4

Go to Billing & Payments

Within the Account & Billing section, click on "Billing & payments" tab. This will show your current subscription details and payment history.
5

View Invoice History

Scroll down to find the "Invoice history" or "Payment history" section. Here you'll see all your past invoices with dates and amounts.
6

Download Invoice PDF

For each invoice entry, click on the "Download" or "View invoice" link to download the PDF version of your HubSpot invoice.
7

Access Detailed Billing Information

Click on any invoice to view detailed billing information including line items, taxes, and payment method used for that particular billing cycle.

Common Issues & Solutions

Cannot access billing section

Only account administrators can access billing information. Contact your HubSpot admin or ask them to grant you billing permissions.

Invoices not showing up

New invoices may take a few hours to appear. If you're on a free plan, you won't have any invoices to download.

Download button not working

Try disabling ad blockers or popup blockers. Some browser extensions may interfere with the download functionality.

Missing older invoices

HubSpot typically keeps invoice history for several years. If you need very old invoices, contact HubSpot support directly.

Wrong billing information on invoice

Update your billing details in the account settings. Changes will apply to future invoices, but past invoices cannot be modified.

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