How to Download Invoices from Hotjar

Access your Hotjar account:

1. Go to hotjar.com
2. Click "Log in" and enter your credentials
3. Navigate to your Hotjar organization
4. Ensure you're the account owner

Navigate to settings:

1. Click on your organization name in the top left
2. Select "Organization settings" from dropdown
3. You'll be taken to organization management
4. Look for billing or subscription section

Find billing section:

1. In Settings, click "Billing & Plans" tab
2. View your current Hotjar plan
3. See session limits and renewal date
4. Look for "Billing history" or "Invoices"

Access billing records:

1. Click on "Billing history" tab
2. See list of all past payments
3. Each shows date, amount, and status
4. Filter by date range if available

Get your invoice PDFs:

1. Find the invoice you need
2. Click "Download invoice" or PDF icon
3. Invoice downloads as PDF file
4. Save for accounting records

Note: Invoices include plan tier and session volume.

Update billing details:

1. In Billing section, update payment method
2. Edit billing address and company information
3. Add VAT number if applicable
4. Changes apply to future invoices

Tip: Hotjar sends invoice emails after each billing cycle.