How to Download Invoices from Heroku

Learn how to access and download invoices from your Heroku cloud platform account.

4 min read Last updated: January 2025

Heroku is a cloud platform as a service (PaaS) for deploying and scaling applications. Managing your Heroku invoices is essential for tracking cloud infrastructure expenses. This guide will show you how to access and download invoices from your Heroku account.

Prerequisites

You need Owner or billing permissions on your Heroku account to view and download invoices.

1

Sign in to Heroku

Access your Heroku account:

  1. Go to id.heroku.com/login
  2. Enter your email address
  3. Enter your password
  4. Complete two-factor authentication if enabled
2

Access Account Settings

Navigate to account management:

  1. Click on your avatar in the top right
  2. Select "Account settings" from dropdown
  3. You'll see your account dashboard
  4. Look for billing options
3

Navigate to Billing

Find billing section:

  1. In Account settings, click "Billing"
  2. View your current usage and costs
  3. See dyno hours and add-on charges
  4. Look for invoices or billing history
4

View Billing History

Access invoice records:

  1. Click on "View billing history" or "Invoices"
  2. See list of all past monthly charges
  3. Each shows date, amount, and details
  4. Filter by date range if needed

Note: Heroku bills monthly based on dyno usage and add-ons.

5

Download Invoice PDF

Get your billing documents:

  1. Find the invoice you want to download
  2. Click "Download" or PDF icon
  3. Invoice downloads as PDF file
  4. Save for your accounting records
6

Manage Payment Method

Update billing information:

  1. In Billing section, update credit card
  2. Edit billing contact details
  3. View current month's usage
  4. Set up billing alerts if needed

Tip: Heroku sends monthly invoice emails with detailed usage breakdown.

Common Issues & Solutions

Can't access billing settings

Only account owners or users with billing permissions can access billing. Contact your account owner to grant permissions or request invoices.

Team/Enterprise billing

For Heroku Teams or Enterprise, billing may be managed at the team level. Access the team billing section instead of personal account billing.

Understanding usage charges

Heroku charges for dyno hours, add-ons, and data services. Review your invoice details to see breakdown by app and resource type.

Free dyno hours

Free tier accounts don't generate invoices unless you add paid resources. Billing starts when you upgrade dynos or add paid add-ons.

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