How to Download Invoices from Gusto

Learn how to access and download invoices from your Gusto payroll and HR platform account.

4 min read Last updated: January 2025

Table of Contents

Gusto is an all-in-one payroll, benefits, and HR platform for small businesses. Managing your Gusto invoices is essential for tracking payroll software expenses. This guide will show you how to access and download invoices from your Gusto account.

Prerequisites

You need Admin access to your Gusto account to view billing information and download invoices.

1

Sign in to Gusto

Access your Gusto account:

  1. Go to app.gusto.com/login
  2. Enter your email address
  3. Enter your password
  4. Complete two-factor authentication if enabled
2

Access Company Settings

Navigate to company settings:

  1. Click on your company name in the top left
  2. Select "Settings" from the dropdown
  3. Or click settings gear icon
  4. You'll see company management options
3

Navigate to Billing

Find billing section:

  1. In Settings, click "Billing & Plan"
  2. Or select "Subscription" from sidebar
  3. View your current plan details
  4. See employee count and features
4

View Billing History

Access invoice records:

  1. Click on "Billing history" or "Invoices"
  2. See list of all past Gusto charges
  3. Each shows date, amount, and status
  4. View payment details

Note: Gusto bills monthly for payroll services based on employee count.

5

Download Invoice PDF

Get your billing documents:

  1. Find the invoice you want to download
  2. Click "Download" or "View invoice"
  3. Invoice downloads as PDF file
  4. Save for your accounting records
6

Manage Subscription

Update billing information:

  1. In Billing section, update payment method
  2. Edit billing contact details
  3. Manage plan and add-on services
  4. View next billing date and amount

Tip: Gusto sends monthly invoice emails for subscription charges automatically.

Common Issues & Solutions

Can't access billing settings

Only company Admins can access billing. Contact your Gusto account administrator to grant admin permissions or request they download invoices.

Payroll fees vs subscription fees

Gusto charges both monthly subscription fees and per-payroll processing fees. Check your invoice to see both charges itemized separately.

Employee count changes

Your monthly subscription cost adjusts based on active employee count. Invoice reflects current employee count for that billing period.

Add-on service charges

Benefits administration, time tracking, and other add-ons show as separate line items on your invoice. Review plan details for add-on pricing.

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