Table of Contents
GoToMeeting is a professional video conferencing platform by LogMeIn. Managing your GoToMeeting subscription invoices is essential for tracking business communication expenses. This guide will show you how to access and download invoices from your GoToMeeting account.
Prerequisites
You need to be the Account Admin to access billing information and download GoToMeeting invoices.
Sign in to GoToMeeting
Access your GoToMeeting account:
- Go to gotomeeting.com
- Click "Sign In" and enter your credentials
- Navigate to your account dashboard
- Ensure you have Admin access
Access Account Settings
Navigate to account management:
- Click on your name/profile in the top right
- Select "My Account" or "Account Settings"
- You'll be taken to account management
- Look for billing or subscription section
Navigate to Billing Center
Find billing section:
- Click "Billing" or "Billing Center"
- View your current subscription plan
- See user licenses and renewal date
- Look for "Invoice History" or "Billing History"
View Invoice History
Access billing records:
- Click on "Invoice History" tab
- See list of all past invoices
- Each shows date, invoice number, and amount
- Filter by date range if needed
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download PDF" or "View Invoice"
- Invoice downloads as PDF file
- Save for your accounting records
Note: Invoices include plan details and user count.
Manage Billing Information
Update billing details:
- In Billing Center, update payment method
- Edit billing address and company information
- Add tax ID or VAT number
- Changes apply to future invoices
Tip: GoToMeeting sends invoice emails to account admins.
Common Issues & Solutions
Can't access Billing Center
Only Account Admins can access billing. If you're not an admin, contact your organization's GoToMeeting admin to request access or have them download invoices.
No billing history visible
Free trial accounts don't have invoice history. Only paid subscriptions have access to billing records. Ensure you're on an active paid plan.
Invoice download fails
Ensure pop-ups are enabled for gotomeeting.com. Try clearing browser cache or using a different browser. Contact LogMeIn support if issues persist.
Corporate billing through reseller
If your organization purchased through a reseller, invoices may come from them instead. Contact your IT department or account manager for billing records.
Automate Your Invoice Processing
Tired of manually downloading invoices? InvoiceRelay automates the entire process for GoToMeeting and 50+ other services.
Try InvoiceRelay Free