Table of Contents
Constant Contact is an email marketing and online survey platform. Managing your Constant Contact subscription invoices is essential for tracking marketing tool expenses. This guide will show you how to access and download invoices from your Constant Contact account.
Prerequisites
You need to be the Account Owner to access billing information and download Constant Contact invoices.
Sign in to Constant Contact
Access your Constant Contact account:
- Go to constantcontact.com
- Click "Log In" and enter your credentials
- Navigate to your dashboard
- Ensure you're the account owner
Access Account Settings
Navigate to settings:
- Click on your profile icon in the top right
- Select "My Account" from the dropdown
- You'll be taken to account management
- Look for billing or subscription section
Navigate to Billing
Find billing section:
- In My Account, click "Billing & Invoices"
- View your current Constant Contact plan
- See contact limits and renewal date
- Look for "Invoice History" or "Past Invoices"
View Invoice History
Access billing records:
- Click on "Invoice history" or "View invoices"
- See list of all past payments
- Each shows date, invoice number, and amount
- Filter by date range if available
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download" or "View PDF"
- Invoice downloads as PDF file
- Save for your records
Note: Invoices include plan details and contact count.
Update Billing Information
Manage payment details:
- In Billing section, update payment method
- Edit billing address and company information
- Add tax ID if applicable
- Changes apply to future billing cycles
Tip: Constant Contact sends invoice emails after each billing cycle.
Common Issues & Solutions
Can't access Billing section
Only Account Owners can access billing. If someone else manages the account, contact them to download invoices or transfer account ownership.
No billing history available
Free trial accounts don't have billing history. Only paid Constant Contact plans have invoice access. Ensure you're on an active paid subscription.
Invoice download not working
Ensure pop-ups are enabled for constantcontact.com. Try clearing browser cache or using a different browser. Check email for automatic invoice notifications.
Need archived invoices
All invoice history should be available. If you can't find old invoices, contact Constant Contact support for archived billing records.
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