How to Download Invoices from SAP Concur

Learn how to access and download invoices from your SAP Concur subscription account.

5 min read Last updated: January 2025

Table of Contents

SAP Concur is a travel and expense management platform for businesses. Managing your Concur invoices is essential for tracking expense management software costs. This guide will show you how to access and download invoices from your SAP Concur account.

Prerequisites

You need Admin access or should contact your Concur account manager for invoice access.

1

Sign in to SAP Concur

Access your Concur account:

  1. Go to your Concur URL: yourcompany.concur.com
  2. Or use concursolutions.com
  3. Enter your username or email
  4. Enter your password
2

Access Administration

Navigate to admin settings:

  1. Click on "Administration" in the menu
  2. Or look for "Company Admin" option
  3. Access depends on your role permissions
  4. Look for billing or subscription options

Note: SAP Concur is enterprise software - billing access varies by organization.

3

Contact Account Manager

For enterprise customers:

  1. SAP Concur typically uses enterprise sales
  2. Invoices are sent directly to billing contact
  3. Contact your SAP Concur account manager
  4. Request invoice copies for specific periods
4

Check Email for Invoices

Email invoice delivery:

  1. SAP Concur sends invoices via email
  2. Search inbox for "Concur invoice" or "SAP invoice"
  3. Check emails from SAP or Concur
  4. Invoices usually attached as PDF
5

Contact Finance Department

Internal invoice access:

  1. Check with your finance/accounting team
  2. They typically receive SAP Concur invoices
  3. Request copies for your records
  4. Invoices may be in AP system
6

Contact Concur Support

Request invoice copies:

  1. Contact SAP Concur customer support
  2. Or reach out through support portal
  3. Provide your company name and date range
  4. Support can resend invoice copies

Tip: SAP Concur billing structure varies by contract and modules used.

Common Issues & Solutions

Can't find billing in portal

SAP Concur is enterprise software without typical self-service billing. Contact your account manager or check email for invoice delivery.

Multiple Concur modules

If you use multiple modules (Expense, Travel, Invoice), they may be billed separately or together. Contact your account manager for billing details.

Missing invoice emails

Check spam/junk folders. Contact SAP Concur to update billing email address. Your finance team may be primary invoice recipient.

Enterprise contract billing

SAP Concur uses custom enterprise pricing. Invoices reflect your specific contract terms. Contact your account manager for billing questions.

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