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ClickUp is a comprehensive project management and productivity platform used by teams worldwide. Managing your ClickUp subscription invoices is essential for expense tracking and budgeting. This guide will show you how to access and download invoices from your ClickUp workspace.
Prerequisites
You need to be a Workspace Owner or Admin to access billing information and download ClickUp invoices.
Sign in to ClickUp
Access your ClickUp workspace:
- Go to app.clickup.com
- Sign in with your ClickUp credentials
- Select your workspace
- Ensure you have owner or admin permissions
Access Workspace Settings
Navigate to settings:
- Click on your workspace name in the top left
- Select "Settings" from the dropdown menu
- Or click your avatar and select "Settings"
- Look for "Billing" or "Subscription" section
Navigate to Billing Section
Find billing information:
- In Settings, click on "Billing" tab
- You'll see your current subscription details
- View plan type and number of members
- Look for "Billing history" or "Invoices" link
View Billing History
Access your payment records:
- Click on "Billing history" or "View invoices"
- See a list of all past payments
- Each entry shows date, amount, and plan
- Filter by date if needed
Download Invoices
Get your invoice PDFs:
- Find the invoice you need
- Click "Download" or PDF icon
- Invoice downloads as PDF file
- Save to your preferred location
Note: Invoices include plan tier, member count, and any add-ons.
Update Billing Information
Manage billing details:
- In Billing section, update payment method if needed
- Edit billing address for proper invoicing
- Add company name and tax ID if applicable
- Changes apply to future invoices
Tip: ClickUp sends invoice notifications to the workspace owner's email.
Common Issues & Solutions
Can't access Billing section
Only Workspace Owners and Admins can access billing. If you're a member or guest, ask your workspace owner to grant admin privileges or provide the invoices.
No invoices showing in billing history
If you're on the Free plan, you won't have invoices. Billing history only appears for paid plans (Unlimited, Business, Enterprise).
Invoice doesn't download or link is broken
Ensure pop-ups are allowed for clickup.com. Try using a different browser or clearing cache. If the issue persists, contact ClickUp support.
Invoice shows incorrect pricing or members
ClickUp charges based on members in your workspace. Check if members were added/removed during the billing period causing prorated charges. Review the detailed invoice breakdown.
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