How to Download Invoices from Canva Pro Account

Step-by-step guide to access and download your Canva Pro subscription invoices, billing statements, and payment receipts for business expense tracking.

3 min read Last updated: December 2024
1

Sign in to Canva Account

Go to canva.com and log in to your Canva Pro account using your email and password. Make sure you're signed into the account that has the Pro subscription.
2

Access Account Settings

Click on your profile picture or avatar in the top-right corner of the screen, then select "Account settings" from the dropdown menu.
3

Navigate to Billing & Teams

In the account settings sidebar, click on "Billing & teams" section. This will show your subscription details and payment information.
4

View Billing History

Scroll down to find the "Billing history" section. Here you'll see all your past payments, subscription renewals, and associated invoices.
5

Download Individual Invoices

For each payment entry, you'll see a "Download invoice" or "View receipt" link. Click on this to download the PDF invoice for that specific payment.
6

Access Team Billing (if applicable)

If you have a Canva for Teams subscription, you may need to switch to the team view to access team billing history and invoices. Use the team switcher at the top of the page.

Common Issues & Solutions

Cannot find billing history

Make sure you're logged into the correct account that has the paid subscription. Free accounts won't have billing history.

Download link not working

Try refreshing the page or using a different browser. Some ad blockers may interfere with download links.

Missing recent invoices

Recent payments may take 24-48 hours to show up in billing history. Check back later or contact Canva support.

Team invoices not visible

Ensure you have admin privileges for the team account. Only team admins can access billing information for team subscriptions.

Invoice shows wrong currency

Invoices are generated in the currency used during purchase. You cannot change the currency on existing invoices.

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