How to Download Invoices from Braintree

Learn how to access and download invoices from your Braintree payment processing account.

4 min read Last updated: January 2025

Table of Contents

Braintree is a PayPal service offering payment processing solutions for businesses. Managing your Braintree invoices is important for tracking payment gateway expenses. This guide will help you access and download invoices from your Braintree account.

Prerequisites

You need Admin access to your Braintree account to view billing information and download invoices.

1

Sign in to Braintree

Access your Braintree account:

  1. Go to braintreegateway.com/login
  2. Enter your email and password
  3. Complete two-factor authentication if enabled
  4. Access your dashboard
2

Access Account Settings

Navigate to account options:

  1. Click on your account name in the top right
  2. Select "My User" or account settings
  3. Or look for settings icon/gear
  4. You'll see account management options
3

Navigate to Billing

Find billing information:

  1. Look for "Billing" in the settings menu
  2. Or check main navigation for billing section
  3. View your Braintree pricing and fees
  4. See monthly processing statements

Note: Braintree billing may be managed through PayPal account for some merchants.

4

View Billing History

Access your statements:

  1. Click on "Billing history" or "Statements"
  2. See list of monthly processing statements
  3. Each shows fees, volumes, and charges
  4. Filter by date range if needed
5

Download Statements

Get your billing documents:

  1. Find the statement you need
  2. Click "Download" or PDF icon
  3. Statement downloads as PDF file
  4. Save for your accounting records

Note: Statements include processing fees, transaction details, and account activity.

6

PayPal Account Access

Alternative access through PayPal:

  1. If linked to PayPal, sign in to PayPal account
  2. Navigate to business account settings
  3. Look for Braintree billing section
  4. Download statements from PayPal interface

Tip: Braintree sends monthly email notifications with statement summaries.

Common Issues & Solutions

Can't find billing section

You need Admin user role to access billing. Contact your account administrator to grant billing permissions or request they download the statements.

PayPal vs Braintree billing

Some Braintree accounts are billed through PayPal. Check your PayPal business account if you don't see billing in Braintree dashboard.

Missing monthly statements

Statements are generated monthly. If you can't find a specific month, contact Braintree support to request historical statements.

Understanding fee structure

Statements show transaction fees, monthly fees, and chargebacks. Review your Braintree pricing agreement or contact support for clarification on specific charges.

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