How to Download Invoices from Bill.com

Learn how to access and download invoices from your Bill.com subscription account.

4 min read Last updated: January 2025

Bill.com is an accounts payable and receivable automation platform for businesses. Managing your Bill.com invoices is essential for tracking AP/AR software costs. This guide will show you how to access and download invoices from your Bill.com account.

Prerequisites

You need Admin access to your Bill.com account to view billing and download subscription invoices.

1

Sign in to Bill.com

Access your Bill.com account:

  1. Go to app.bill.com/login
  2. Enter your email address
  3. Enter your password
  4. Complete two-factor authentication if enabled
2

Access Settings

Navigate to account settings:

  1. Click on "Settings" gear icon (top right)
  2. Or click your organization name
  3. Select "Account Settings"
  4. Look for billing/subscription options
3

Navigate to Subscription

Find billing section:

  1. In Settings, click on "Subscription" tab
  2. Or look for "Billing & Payment" section
  3. View your current plan details
  4. See active users and features

Note: Only account admins can access subscription billing.

4

View Billing History

Access invoice records:

  1. Click on "Billing history" or "Payment history"
  2. See list of all past charges
  3. Each shows date, amount, and plan
  4. Filter by date range if needed
5

Download Invoice PDF

Get your billing documents:

  1. Find the invoice you want to download
  2. Click "Download" or "View invoice" link
  3. Invoice downloads as PDF file
  4. Save for your accounting records
6

Update Billing Information

Manage payment details:

  1. In Subscription section, update payment method
  2. Edit credit card or bank account
  3. Update billing address and contact
  4. View next billing date and amount

Tip: Bill.com sends email receipts for all subscription payments to the billing email on file.

Common Issues & Solutions

Can't access subscription settings

Only organization admins can access billing. Contact your Bill.com account admin to grant permissions or request they download invoices.

Multiple Bill.com organizations

If you manage multiple organizations, each has separate billing. Switch to the correct organization to access its subscription invoices.

Per-transaction fees vs subscription

Bill.com charges subscription fees plus per-transaction fees. Your invoice includes both - monthly subscription and usage-based charges.

Enterprise plan billing

Enterprise customers may have custom billing. Contact your Bill.com account manager for enterprise invoice access and billing details.

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