How to Download Invoices from Basecamp

Learn how to access and download invoices from your Basecamp account billing section.

4 min read Last updated: January 2025

Table of Contents

Basecamp is a popular project management and team collaboration platform. Managing your Basecamp subscription invoices is important for tracking project management expenses. This guide will show you how to access and download invoices from your Basecamp account.

Prerequisites

You need to be the Account Owner to access billing information and download Basecamp invoices.

1

Sign in to Basecamp

Access your Basecamp account:

  1. Go to basecamp.com
  2. Click "Sign in" and enter your credentials
  3. Navigate to your Basecamp dashboard
  4. Ensure you're the account owner
2

Access Account Settings

Navigate to account settings:

  1. Click on your avatar or name in the top right
  2. Select "Account & Billing" from the dropdown
  3. You'll be taken to the account overview
  4. Look for billing or subscription section
3

Navigate to Billing

Find billing section:

  1. In Account settings, click "Billing & Invoices"
  2. View your current Basecamp plan
  3. See subscription details and renewal date
  4. Look for "Invoice history" link
4

View Invoice History

Access billing records:

  1. Click on "View all invoices" or "Invoice history"
  2. See list of all past payments
  3. Each entry shows date, amount, and status
  4. Filter or search for specific invoices
5

Download Invoices

Get your invoice PDFs:

  1. Find the invoice you need
  2. Click "Download PDF" or "View invoice"
  3. Invoice opens or downloads as PDF
  4. Save for your records

Note: Basecamp sends invoices via email automatically after each billing.

6

Manage Billing Information

Update billing details:

  1. In Billing section, update payment method
  2. Edit billing address and company details
  3. Add VAT number or tax ID if applicable
  4. Changes reflect on future invoices

Tip: Basecamp offers both per-user and flat-rate pricing models.

Common Issues & Solutions

Can't find Account & Billing option

Only account owners can access billing. If you're not the owner, contact the person who created the Basecamp account to request invoices or owner access.

No invoice history available

Free trial accounts don't have invoice history. Invoices are only available for paid Basecamp subscriptions. Ensure your account has an active paid plan.

Invoice download not working

Ensure pop-ups are enabled for basecamp.com. Try using a different browser or clearing cache. Check your email inbox for receipt notifications from Basecamp.

Need invoices from previous year

All invoice history is available in the billing section regardless of age. If you can't find old invoices, contact Basecamp support for archived billing records.

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