How to Download Invoices from BambooHR

Learn how to access and download invoices from your BambooHR subscription account.

4 min read Last updated: January 2025

Table of Contents

BambooHR is a comprehensive HR software platform for managing employee data, hiring, and performance. Managing your BambooHR invoices is essential for tracking HR software expenses. This guide will show you how to access and download invoices from your BambooHR account.

Prerequisites

You need Admin access to your BambooHR account to view billing information and download invoices.

1

Sign in to BambooHR

Access your BambooHR account:

  1. Go to your BambooHR URL: yourcompany.bamboohr.com
  2. Enter your email address
  3. Enter your password
  4. Access your BambooHR dashboard
2

Access Settings

Navigate to account settings:

  1. Click on your name or avatar in the top right
  2. Select "Settings" from dropdown
  3. Or click settings gear icon
  4. You'll see account management options
3

Navigate to Account

Find billing section:

  1. In Settings, click "Account" tab
  2. Or look for "Billing & Subscription"
  3. View your current plan details
  4. See employee count and features

Note: BambooHR billing may be managed through your account manager for some plans.

4

View Billing Information

Access invoice records:

  1. Look for "Billing history" or "Invoices"
  2. If available, see list of past payments
  3. Each shows date, amount, and status
  4. For some accounts, contact support for invoices
5

Download or Request Invoices

Get your billing documents:

  1. If invoices are shown, click "Download"
  2. If not available in self-service, contact BambooHR support
  3. Or reach out to your account manager
  4. They can provide invoice copies via email
6

Contact Support for Invoices

Alternative invoice access:

  1. Email support@bamboohr.com for invoice requests
  2. Provide your account name and date range
  3. Support will send invoices as PDF attachments
  4. Check your email for invoice deliveries

Tip: BambooHR typically sends monthly invoices via email to billing contact.

Common Issues & Solutions

Can't find billing section

BambooHR billing access varies by plan. Some customers have self-service billing, others work with account managers. Contact BambooHR support if you can't find billing.

Enterprise vs standard billing

Enterprise customers typically have dedicated account managers who handle billing. Contact your account manager directly for invoice copies.

Missing invoice emails

Check spam/junk folders for BambooHR billing emails. Update your billing contact email in account settings to ensure you receive future invoices.

Annual vs monthly billing

BambooHR offers both annual and monthly billing. Your invoice frequency depends on your subscription type. Check your plan details or contact support.

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