How to Download Invoices from 2Checkout

Learn how to access and download invoices from your 2Checkout (Verifone) merchant account.

4 min read Last updated: January 2025

Table of Contents

2Checkout (now Verifone) is a global payment platform for digital commerce. Managing your 2Checkout invoices is essential for tracking payment processing and subscription expenses. This guide shows you how to access and download invoices from your 2Checkout account.

Prerequisites

You need Admin access to your 2Checkout (Verifone) account to view billing and download invoices.

1

Sign in to 2Checkout

Access your merchant account:

  1. Go to secure.2checkout.com/cpanel/login.php
  2. Enter your account number or email
  3. Enter your password
  4. Complete security verification if required
2

Access Dashboard

Navigate to control panel:

  1. You'll land on the 2Checkout dashboard
  2. See overview of transactions and account status
  3. Look for menu options on left or top
  4. Locate account or billing settings
3

Navigate to Account Settings

Find billing information:

  1. Click on "Account" in the main menu
  2. Or look for "Settings" or "Billing"
  3. Navigate to billing section
  4. See account fees and charges
4

View Invoices & Statements

Access billing documents:

  1. Look for "Invoices" or "Billing History"
  2. See list of monthly statements and charges
  3. Each shows date, description, and amount
  4. Filter by date range if needed

Note: 2Checkout provides monthly statements for processing fees and service charges.

5

Download Invoice Documents

Get your billing records:

  1. Find the invoice or statement you need
  2. Click "Download" or "View" button
  3. Document opens or downloads as PDF
  4. Save to your computer for records
6

Email Notifications

Manage invoice emails:

  1. 2Checkout sends monthly invoice emails
  2. Check your registered email for invoices
  3. Search for emails from 2Checkout or Verifone
  4. Update email preferences in account settings

Tip: Set up email notifications for monthly invoices to receive automatic copies.

Common Issues & Solutions

Can't access billing section

Only Admin users can access billing. Contact your account administrator to grant permissions or have them download the invoices for you.

2Checkout vs Verifone branding

2Checkout was acquired by Verifone. You may see Verifone branding on newer invoices. Both refer to the same service and account.

Missing historical invoices

Older invoices may be archived. Contact 2Checkout/Verifone support to request historical billing records for your account.

Understanding fee structure

Invoices include transaction fees, monthly account fees, and service charges. Review your merchant agreement or contact support for fee explanations.

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